FAQ

What was the impact of the Czech Republic’s joining the EU on clearing goods?
Current standards and rules can be found in a special section covering this topic at our homepage.

What is a common price for your services?
Our pricing policy is set up so that we are competitive, while offering a higher standard of services. PLACING INQUIRIES AND ORDERS ON-LINE enables you to send a price inquiry for any service provided by our company. Just select the required type of service. The forms are available in a special section covering this topic at our homepage.

What is your approach to clients and how do they evaluate the quality of your services?
The first factor is our employees’ attitude towards the fulfillment of your orders. We try to maintain the highest professionalism and an individual approach. Internal company rules are another factor, designed to control the attitude towards you - our clients, to motivate our employees and create an environment which allows us to carry out all business deals to your utmost satisfaction. We want satisfied, loyal and stable clients and we also pursue this goal through our internal company policy. A highlight in achieving this goal is the ISO 9001 certificate obtained in 2001. You can find clients’ opinions on our work in the reference section.